Eyelash Extensions FAQ's

Consumer Frequently Asked Questions

Q: What are NovaLash® Eyelash Extensions?

A: NovaLash® Eyelash Extensions are a totally new way to extend the length
and thickness of your eyelashes. They are applied on a hair-by-hair basis
to your own lashes for a totally natural look.

Q: How long do they last?

A: When properly applied, NovaLash® Lashes can last up to 4 weeks. Touch-
ups are recommended after initial full set application to replace any lashes
that might have fallen off. Properly applied lashes will last for the length
of the natural growth cycle of each eyelash hair (typically 4 weeks)
Studio 120 offers discounted rates for lash fills before a four week period
fill, see lash fill price schedule on lash extensions tab.

Q: How do I care for my NovaLash® Lash Extensions?

A: Care must be taken not to rub eyes, or scratch. Also, any creams, eye
makeup removers, lotions, or cleansers containing glycols or carbonates
can loosen the bond of NovaLash® Lash Extensions. Care must be taken
to apply eye cream sparingly with avoidance of the lash line area.

Q: Can I add mascara to NovaLash® Lash Extensions?

A: Water soluble mascara can be worn; however constant use of mascara
may shorten the life-span of your lashes. WATERPROOF MASCARA IS
NOT RECOMMENDED FOR USE AS IT WILL DISSOLVE THE BOND WITH
THE LASHES.

Q: How Long is the initial visit to get them?

A: The initial procedure takes approximately a full hour and and half depending on the individuals eye proportion and amount of natural lashes there is to work with. It is best to expect at the most 2 hours.

Q: How Long do the fills take?

A: The fills take approximately 45 minutes to a full hour, this depends on several issues. One, being how many weeks it has been since your last fill and Two, how your maintenance and care has been on the lashes.

Q: What is the maintenance on them?

A: Virtually None, except during makeup removal. Take precaution when using products containing GYCOL, this is a product we use to reduce the adhesive to remove them and most eye makeup removers contain it as a cleaning agent as do most facial cleansers. Also as listed above some water proof mascaras can contain this agent.

Q: Can I remove them myself if they are causing some issues?

A: It is NOT recommended that you remove the lash extensions your self, Due to possibly damaging your natural lash in the process. Studio 120 or Your lash extensionist should have lash removal product on hand in these cases and it usually takes an hour or even less to carefully have them removed.

Q: Are they safe? and what about allergic reactions?

A: Yes Our products are EPA approved through NOVALASH for use around the eye, We also provide a Sensitive level of adhesive through NOVALASH as well.  Allergic reactions can happen depending on the sensitivity of the client and some isolated incidents can happen, however we do offer to new clients a way to patch test an area on the skin to be sure of any sensitivity to the adhesive product. Our Lash professionals and Staff are trained to identify any reactions. Most common reactions are redness and some minor swelling of the eyelid and or eyes. If you are new to lash extensions you may experience a change in the weight of your eyelid this usually will decrease as you get used to them.

Q: I've had lashes done at another salon in the past and surgical adhesive was used, is that safe?

A: Absolutely NOT!, most adhesives whether it be surgical or not are not made for use around the eye or even on the body. All or most household type of adhesives contain formaldehyde which is caustic and has been link to disease causing carcinogens that effect the body over long term use. Basically Cancer causing.